NEXT-GEN SKILLSTACK PLATFORMWe’ve mapped the performance moments that matter most for today’s work and assembled the brightest minds on each to teach the skills to perform in those moments. Designed for Hi-Potential Individual Contributors and Managers to develop Emotional Intelligence, Power Skills, Team Skills, and Communication Skills for greater individual and team performance.
What You Will Learn What to expectIn this SkillStack you’ll hear Sarah Geraghty, head of Careers at Communications Clinic – share stories, techniques and skills required to interview effectively and with confidence. Sarah heads up The Communication Clinic’s flagship career programmes and advises on some of the highest profile appointments in Ireland.
She also works with some of the most iconic employer brands in the world, on developing interview strategies and techniques, to enable them to hire the best. In this SkillStack, Sarah will share these tips and techniques with you, so you can do the same.
Learning ObjectivesInterviewers have a huge responsibility. They have to select the right people, with the right skills, behaviours and right attitudes – while running an interview process that’s lawful and fair.
So how can you plan and prepare for this confidently and effectively?
This lesson will show you how. Sarah will guide you through the skills, techniques, knowledge and structures to form an effective, efficient interview and to be competent and confident interviewer.
She’ll also show you how to actively listen to the answers and process the information in a way that will be useful and accurate when making your final decision.
What You Will Learn What to expectIn this lesson you’ll hear from Dr Joanna Abeyie MBE CC, a multi-award-winning Equity, Diversity, Inclusion and Accessibility (DEI) leader, pull from her pioneering work inclusive people processes, delivering cultural transformation and placing underrepresented talent into organisations big and small.
In order to hire the best you must first look to access the rest! Joanna’s SkillStack will include practical tools and tips to attract a diverse pool of talent, what adjustments to make to your selection process to include diverse candidates and how to ultimately determine their cultural-fit/ cultural-add!
Learning ObjectivesYou will hear of some unique tools and methods to open your talent pool up to a wider audience, to determine the best talent irrespective of who they are. Joanna will share ideas on how to signal your DEI to the market, how to make practical adjustments to assess desired skills. Joanna will challenge our assumption of cultural fit and propose an alternative way to view this.
What You Will LearnThis SkillStack you will learn the four key principles to remember when onboarding new hires.
What to expectStephanie is an international speaker, global people development leader and transformation consultant. Stephanie has led developed leadership programmes for some of the most respected companies in the world across technology, financial services, pharmaceuticals and professional services.
In this SkillStack, she will share what she has learned though her global talent development experience, teaching 1000’s of first-time managers how to onboard new hires to set them and you up for success.
Learning ObjectivesIn this SkillStack, Stephanie will share her top tips from the flagship leadership development programmes she created. Stephanie’s aim is to help you understand what generates motivating employee experiences and exceptional customer experiences by identifying the moments that matter most. She will share the secret sauce of what underpins those moments which include; empathy, authenticity, curiosity, innovation, and everyday learning.
What You Will Learn What to expectIn this SkillStack you’ll hear leading Communications & Leadership Consultant Sarah Geraghty, share stories, techniques, and lessons learned from the world of business.
Sarah is the lead trainer on The Communication Clinic’s flagship leadership programmes and provides executive coaching to clients in multinational companies and industry groups as well as delivering training to groups and individuals daily in areas such as Media Skills, Negotiation and Influencing, and Pitch and Presentation skills.
Learning ObjectivesThe objective is to give first-time managers a step-by-step approach to preparing for meetings. It will show them how to identify the key outcomes for each meeting, the decisions needed and what attendees are required to do to meet them.
You will learn how to craft an agenda and understand the roles and expectations of all participants in a meeting. It will also cover how to spot common difficulties that arise during in-person and online meetings and how to address these.
What You Will Learn What to expectIn this SkillStack you’ll hear leading Communications & Leadership Consultant Sarah Geraghty, share stories, techniques, and lessons learned from the world of business.
Sarah is the lead trainer on The Communication Clinic’s flagship leadership programmes and provides executive coaching to leadership teams internationally. Sarah will share stories and techniques, to plan for and deliver meaningful 1 to 1’s. She’ll draw on all she has taught and learned through her flagship work and coaching thousands of first-time managers.
Learning ObjectivesThe objective is to give first-time managers the tools and the confidence to prepare for and conduct effective one-to-one conversations. As an early-stage manager, these conversations can sometimes be difficult.
In this lesson, Sarah will talk about how empathy is paramount to effective communication and that your preparation for one-to-one conversations should be focused on listening as much as it is on speaking and asking questions.
What You Will LearnIn this SkillStack, you will learn how to:
What to expectIn this session you can expect AJ Thomas to breakdown what she has learned about effective feedback as Global Head of Talent at Alphabet’s Moonshot Factory.
She has come to learn the difference between giving and receiving feedback and sharing perspectives. You see, she doesn’t believe in feedback – and she’ll break down exactly why with just one small pivot in thinking a new and more impactful way for getting the desired outcomes in hard conversations isn’t as hard as you might think.
Learning ObjectivesShifting your mindset from traditional feedback framework to a more conversational and engaging path to work through hard conversations. In this SkillStack, AJ will teach you the three tools for synthesizing, simplifying, and making sharing perspectives sticky.
What You Will LearnThis SkillStack you will learn the six key principles to remember when having performance review conversations.
What to expectAs a first-time people manager, navigating your first performance review conversations can feel like tip-toeing through landmines. To get these conversations right, Stephanie shows you how to make performance conversations that both you and your team members look forward to, by being present and being prepared.
In this SkillStack, she will share what she has learned though her global talent development experience, teaching 1000’s of first-time managers how to plan for and execute performance management conversations. She will teach you methods to; foster growth and accountability while ensuring psychological safety, what to cover and what not to, how to agree mutual targets, actions and follow on review.
Learning ObjectivesIn this SkillStack, Stephanie focuses on how to tap into empathy and authenticity when providing feedback, and how to build trust and a growth mindset as the core foundations of psychological safety in the performance management. Each PM Conversation has 3 easy to remember stages: Preparation, Delivery, and Wrap Up (and you can’t skip any of them!).
One of the biggest mistakes managers make is not seeing the value of these conversations. But here’s the thing, good performance management is all about honest, relevant and supportive conversations
What You Will Learn What to expectIn this lesson you’ll hear leadership consultant and business founder, Ian McClean shares what he learned in over 30 years in building some of the highest performing teams in the world. Expect to gain an understanding of your style of leadership and what that means for the followership of your team.
Ian will share the findings of his longitudinal study of what characteristics make for good leadership. Whether you’re a fist-time manager or experienced leader, you’ll learn practical tools and techniques to lead more effectively.
Learning ObjectivesThis course is designed for individual leaders who influence performance of others, from early-stage managers and experienced leaders. It will define the key stages of leadership while exploring characteristics of good and great leadership. Ian will guide you through a simple framework to understand and separate our impact from intention and therefore how followers experience you in your presence.
He will teach two high-impact frameworks that will help you prioritise where you invest time to create impactful connections and to understand the fundamental needs of all followers and how to identify the gaps for high-touch intervention.
What You Will Learn
What to expectAngela, CHRO, Harvard Business Publishing will lean on her 30+ years of experience as an HR leader to help you learn how to lead with emotional intelligence. Research shows that success is 80% EQ and 20% IQ and is a skill that can be acquired.
The manager accounts for 70% of the variance in employee engagement so even a small change in the expression or tone of the manager can trigger positive or negative emotions through a team.
She’ll share research and case studies from Harvard Business Review along with stories from her lived experience to demonstrate how effective leaders develop and deploy EI to build strong teams and achieve high levels of performance.
Learning ObjectivesIn this SkillStack you will learn the four elements of emotional intelligence to make good choices at work and stay focused when things get challenging. It’s the leader’s responsibility to influence the emotional climate of the organization.
You will learn how to be intentional to express genuine gratitude, pride, passion and optimism and when appropriate; doubt and fear.
You will learn how to align the “Me” with the “We” with the “The.” That is, what’s in it for the individual with what’s right for the team with what’s right for the larger purpose.
What You Will Learn What to expectIn this SkillStack, Margaret will share what she has learned through researching her 6 award-winning books, her 2 TED talks and personal experiences as a 3 times CEO.
Managers are at their most effective and teams most committed when they are trusted. But trust depends on 4 things: benevolence (I want the best for you) consistency (I operate on the same principles day after day) competence (I can do my job) and integrity (I say and do the same, regardless of whether anyone’s watching.)
To lead with purpose means that people trust you to be principled in the choices that you make. They appreciate that the perfect is not always possible but that acceptable trade offs will be required. Leading with purpose means being able to articulate a clear purpose and to frame decisions within that.
People are happier and more productive at work when the values of the business and their personal values are well aligned.
Learning ObjectivesKey to leadership is trust, because it allows people to take decisions independently because they know the principles by which the team or the organization operates. How are these expressed? What makes them credible?
The critical issue is to be able to articulate the principles of good work—and be seen to stick to them. 5 Principles:
What You Will Learn What to expectIn this lesson, Author and High Performance Coach, Neil O’Brien will talk about what confidence actually is, how to trigger it when you need it, and how to help other people do the same.
He will draw on examples from business, sport and life to help you learn how to be a more confident person and manager easier and more often.
Learning ObjectivesYou will learn that confidence obeys the laws of emotion rather than the rules of logic. You will hear why there is no such thing as a ‘confident person’ and how important it is to not beat ourselves up about this. You will see that there are different types of confidence that all types need to be practiced.
You will hear about the different levels of confidence and how it gets more effortless when you get to the best form of confidence. And, you will learn how to inspire and coach other people to be more confident too.
What You Will Learn1. Seek clarity for context.
2. How to get commitment through 6 steps:
What to expectIn this lesson you’ll hear leadership consultant and business founder, Ian McClean shares what he learned in over 30 years in building some of the highest performing teams in the world. Ian will detail why ambiguity is the #1 enemy of performance and why performance is relative and not absolute!
The difference between activity & productivity, measuring & coaching, doing the right thing v. doing it right and busy v. effective. This SkillStack will dive into the two dimensions of performance management: clarity and commitment, giving you a roadmap and practical tools to set and manage sustained performance improvement.
Learning ObjectivesAs a first-time manager, performance management of others requires a different skill set and level of understanding. Experienced managers often require a reboot to updates practices and methods in order to sustain performance over time.
This SkillStack, Ian will show you how to seek clarity from complexity to create mutual understanding. It will demonstrate why performance management is a contact sport and will leave you with a 6 step guide in how to skillfully intervene and course correct.
What You Will Learn What to expectIn this SkillStack you will hear from Eddie Wilson, CEO of Ryanair share stories, strategies and lessons from within Ryanair on how to create Cost Advantage. Ryanair is the largest airline with 184m passengers on 3,600 daily flights on 574 aircraft (with 374 on order). Ryanair has achieved this though providing the lowest fares, due to having the lowest costs and being the most reliable airline in Europe.
Cost management is Ryanair’s competitive advantage and in this SkillStack Eddie will share how Ryanair achieve this and go about instilling a culture of cost management for customer benefit.
He’ll share his unflinching commitment to achieving savings for every seat, every flight, every day.
Learning ObjectivesCost management is often seen as the function of finance and typically dealt with in a cyclical basis. Ryanair have developed a culture of cost management that is instilled in every employee and the fabric of the organisation.
In this SkillStack, you will learn how to approach cost management as a discipline and not a cyclical act. Eddie will shar his perspective on the principles Ryanair consider when making decisions on costs, investment and service.
You will get a unique insight into the inner workings of the most famous cost conscious companies in Europe, that may surprise you.
What You Will Learn What to expectIn this lesson you’ll hear leadership consultant and business founder, Ian McClean share insights from Project Aristotle, what Google learned about high performance after examining 180 teams, and it’s not what you will expect!
You’ll hear stories from PSG, the All Blacks and Michael Jordon to understand what happens between us is what matters most. You’ll get a sense of how unlock the diversity of your team to drive performance, the need to align the where, what, who and why and how to embrace discomfort to build greater trust.
Learning ObjectivesIf you’re a first-time manager begin your leadership journey, a manager of a new team or an experienced leader looking to elevate performance of your team this skills stack is for you.
Performance management is not a periodical event nor a planning process but rather a journey that requires understanding, context and a range of skills and tools to navigate motivation and discretionary effort through complexity. You’ll gain a unique insight into what HP is, how it’s created and conclude with a practical tool kit to apply to your team today to improve performance for tomorrow.
What You Will Learn What to expectIn this session you will hear Dr. Daragh Sheridan (Sport Psychologist) share stories, strategies and lessons learned from the world of elite sport. Daragh who is currently the former Head of HP Coach Development with Irish Rugby trains HP coaches to create an environment and experience enabling elite athletes to realize their performance potential.
He advocates a high degree of role clarity up front, where the coach questions and listens and plays the role of a space maker. At its best its an incredible dance at the edge where support and challenge meet and to create a desired performance result.
Darragh will share stories and insights spanning 4 Olympic Games and multiple sports.
You’ll hear behind the scenes stories of key performance moments that delivered success on the world stage in boxing, sailing, rugby and much more.
Learning ObjectivesKey to performance success lies in the coaches ability to position and maintain their coaching offering in a reality where no two people are the same and the performance environment is always dynamically changing.
In this SkillStack you will learn what Daragh has learned in leading HP teams, elite athletes and coaches into 4 Olympic Games and how Irish Rugby becoming #1 team in the world.
He will share stories, tactical approaches and techniques he designed to create an effective and repeatable coaching process and how to deliver shared success through 4 key stages – Define, Develop, Deliver and Debrief.
What You Will Learn What to expectIn this session you will learn why it is important to have goals, how to set them, and how to achieve them. After almost 30 years of coaching individuals and teams Neil (Author & HP Coach) believes that having a sense of direction is a vital component of greater achievement and success.
Indeed this is evident in the worlds of mental health and wellbeing too. As you are about to learn though a sense of direction and goal setting can take different forms and approaches. Also, in turbulent times it is likely that the orthodox way of goal setting is not as effective in unorthodox times.
Learning ObjectivesYou will learn that direction is more important than speed and why it is good for your mental health. You will learn how to set goals that are future proof: that stand the test of time and are unaffected by global recessions and pandemics.
You will hear about the flaws in goal setting and how to avoid them. You will hear about the link between process and outcome and when to do which. You will also learn if there is a role for luck and happy coincidence
What You Will Learn What to expectBuilding resilient teams boils down to social capital. Organisations are made up of bricks and mortar: human capital (the bricks) and social capital (the mortar), in other words, the social relationships between the people. What happens between us is what matters most.
Motivation and resilience is often created in what happens between us. We are more often than not more motivated and resilient as a collective than as individuals. Generosity + reciprocity + trust = social capital.
In this SkillStack, Margaret expands on her thought leadership since writing about social capital in her award winning book “Beyond Measure” and her TED talks that have been seen by over 13 million people.
Learning ObjectivesIn this SkillStack, you will learn the five fundamentals in building social capital in order to create resilient teams.
What You Will Learn What to expectAngela, CHRO, Harvard Business Publishing will lean on her 30+ years of experience as an HR leader to help you learn how to lead with authenticity. Authenticity is about you as a leader but it isn’t a solo activity. It depends upon the relationships you build with others and the way in which you inspire others to follow you and take action.
She’ll share real world examples that demonstrate how effective leaders develop and deploy authenticity to build strong teams and achieve high levels of performance.
Learning ObjectivesIn this SkillStack you will learn the five elements of authentic leadership to earn the trust of employees, peers and all stakeholders to win. You will learn how to leverage your sense of purpose over time through living up to your values daily.
Angela will share techniques to help you deepen relationships and to be more self-disciplined, in order to lead with authenticity.
What You Will Learn What to expectIn this session you will hear Neil O’Brien talk about what it takes to sustain performance, the balance between doing well and being well.
Neil, a best selling author, international speaker and high performance coach will share stories, examples and strategies in the area of sustaining motivation, avoiding the potential trap, how to recover faster and the power of momentum.
Learning ObjectivesIf you want to go fast, go alone. If you want to go far to together. Neil will share what he has learned in coaching professional athletes and business leaders to sustain performance.
He will share his five key pillars to help sustain performance for yourself and others. You will learn methods and practices to elevate your mindset for enduring performance from how to regulate motivation, get better at the basics, build mental fitness and how others effect your enduring performance.
What You Will Learn What to expectAlastair Campbell is a renowned writer, broadcaster, and political strategist—widely regarded as one of the most influential communicators of his generation. As a trusted advisor to former UK Prime Minister Tony Blair, Alastair played a pivotal role in navigating both national and international crises. He is a bestselling author and co-host of The Rest is Politics, one of the highest-ranking podcasts across the UK and Europe. In this SkillStack, Alastair shares insights from his acclaimed book Winners, explaining why he chose that title over Winning, and recounts compelling stories of individuals who have mastered their disciplines on the global stage.
Learning ObjectivesDrawing from his time with elite performers featured in Winners—from sporting legends like Floyd Mayweather and Gary Neville to global icons such as Nelson Mandela—Alastair explores the mindset and principles that define those at the top of their game. He also shares personal reflections on resilience and the power of overcoming adversity.
What You Will Learn What to expectAlastair Campbell is a renowned writer, broadcaster, and political strategist, widely regarded as one of the most influential communicators of his generation. A bestselling author, he is also the co-host of The Rest is Politics, a podcast that consistently tops the charts across the UK and Europe. In this SkillStack, Alastair opens up his strategic playbook—sharing the tools, stories, and tactics that helped modernise British politics. He delves into the strategic thinking behind the podcast’s phenomenal success, explores moments when straying from their core strategy impacted performance, and reflects on how audiences responded. He also offers fresh perspectives on strategy, including insights from football manager José Mourinho, drawn from their conversation for Alastair’s bestselling book Winners: And How They Succeed.
Learning ObjectivesIn this SkillStack, Alastair Campbell distils lessons from leading some of the most high-profile political strategies of recent decades. He breaks down the concept of strategy into its essential components and shares actionable principles for rallying people behind a shared vision—through clarity, consensus, and consistent communication. You’ll learn how to apply and adapt his strategic model to become a more agile, forward-thinking leader in any context.
What You Will Learn What to expectAlastair Campbell is a renowned writer, broadcaster, and strategist, widely regarded as one of the most influential communicators of his generation. A trailblazer in political strategy, he is also a bestselling author and co-host of The Rest is Politics—the UK and Europe’s leading podcast. In this SkillStack, Alastair draws on his extraordinary career—from masterminding historic electoral victories to interviewing global leaders and elite performers—to reveal the essential traits of winning leadership. His insights are shaped by the research and conversations behind his acclaimed book Winners: And How They Succeed.
Learning ObjectivesIn this SkillStack, Alastair introduces his “holy trinity” of winning: Strategy, Leadership, and Teamship. These three pillars are interdependent—remove one, and the others collapse. Through compelling stories of political crises, unexpected leadership, and transformative feedback loops, Alastair illustrates how this framework can be used to build trust, drive performance, and lead with impact. You’ll learn how to apply this trinity as a practical rubric for achieving success in any high-stakes environment.
What You Will Learn What to expectAlastair Campbell is a celebrated writer, broadcaster, and political strategist—widely recognised as one of the most influential communicators of his generation. A bestselling author and co-host of The Rest is Politics, one of the UK and Europe’s top-ranking podcasts, Alastair brings decades of experience in shaping public perception at the highest levels. In this SkillStack, he shares the strategies he used to build and repair reputations in politics and beyond. From managing crises in government to observing how figures like Arsène Wenger and Richard Branson navigate reputational pressure, Alastair offers a rare glimpse into the mechanics of influence. He also introduces his “communications hierarchy”—a framework that helped modernise British political messaging during the rise of New Labour.
Learning ObjectivesBy the end of this SkillStack, you will:
What You Will Learn What to expectPeigín Crowley is the founder of global luxury spa brand Ground. She collaborates with some of the world’s most iconic five-star properties, including the Four Seasons, Bulgari Hotel, the Jumeirah Group, and the Rosewood Group. Peigín has designed and delivered spa concepts and experiences for world-renowned 5-star properties such as Adare Mannor, The Merrion Hotel, Cliff House Hotel and Mount Juliet. Peigin has revolutionised luxury spa treatments by designing new therapies and developing therapist programs for 5-star customer experiences. In this SkillStack she shares the science and art of Leading with Instinct, breaking it down to the; what, why and how.
Learning ObjectivesPeigín shares the science behind gut feelings, why we should tune into them, and tools on how to use them to make better decisions and lead with instinct
What You Will Learn What to expectAlastair Campbell—renowned writer, broadcaster, and political strategist—has spent decades at the heart of global decision-making. As a key advisor to UK Prime Minister Tony Blair, he helped navigate some of the most turbulent moments in modern history, including 9/11 and the Kosovo Conflict. In this SkillStack, Alastair shares firsthand insights into how leaders respond when the stakes are highest. Through real-world examples and practical frameworks, this session equips leaders with the mindset, tools, and communication strategies needed to lead effectively in times of crisis.
Learning ObjectivesBy the end of this session, you will be able to:
What You Will LearnThis module is designed to help leaders understand how innovation truly happens — not just in theory, but in practice. By the end, you’ll be equipped with:
What to expectBob Gibbs is no stranger to high-stakes leadership. As the former Head of Mission Control and Chief Human Capital Officer at NASA and a US Navy Officer, Bob has spent decades at the frontier of innovation — from nuclear reactors to space exploration. He’s advised Congress, the White House, and international governments on how to lead through complexity, risk, and transformation. In this module, Bob takes us behind the scenes at NASA, sharing stories and lessons from some of the agency’s most pivotal moments. His insights are not just about technology — they’re about people, mindset, and leadership under pressure.
Learning ObjectivesBob’s stories from NASA aren’t just inspiring — they’re instructive. They show us that innovation is not just about bold ideas or cutting-edge tech. It’s about creating environments where people feel safe to speak, fail, challenge, and grow. These principles are timeless, and they apply whether you’re leading a space mission or a startup team.
What You Will Learn What to expectIn this compelling SkillStack session, Jane Datta, former Chief Human Capital Officer at NASA, takes us inside mission control to reveal the leadership strategies that have propelled NASA to the forefront of space exploration. Through vivid storytelling, Jane shares how fearless leadership—rooted in trust, autonomy, and adaptability—unleashes human potential in the face of extraordinary challenges.
From averting rocket launches moments before liftoff to orchestrating a successful mission to deflect an asteroid on a collision course with Earth, Jane illustrates how NASA fosters breakthrough moments through unconventional collaboration and bold decision-making. She explores how thinking and acting fearlessly cultivates creativity, resourcefulness, and resilience—not just in crisis, but in everyday leadership.
Learning ObjectivesFearless Leadership is not reserved for senior executives or moments of crisis. It is a mindset and a daily practice that empowers individuals and teams to act with clarity, courage, and agility. Participants will learn how to:
What You Will LearnYou will learn the 4 core principles of leading through adversity:
What to expectBob Gibbs is no stranger to high-stakes leadership. With a distinguished career spanning the U.S. Navy, the Naval Reactors program, and NASA—where he served as Head of Mission Support—Bob has led teams through some of the most complex and high-risk missions imaginable, from nuclear submarines to space exploration. He has advised Congress, the White House, and international governments on navigating crises, transformation, and uncertainty.
In this SkillStack, Bob takes us behind the scenes of pivotal moments in national defence and space operations, sharing hard-earned lessons in leadership under pressure. His insights go beyond technology—they’re about people, mindset, and the principles that sustain performance when the stakes are highest.
From averting rocket launches moments before liftoff to orchestrating a successful mission to deflect an asteroid on a collision course with Earth, Jane illustrates how NASA fosters breakthrough moments through unconventional collaboration and bold decision-making. She explores how thinking and acting fearlessly cultivates creativity, resourcefulness, and resilience—not just in crisis, but in everyday leadership.
Learning ObjectivesBob distils decades of experience into actionable principles for leading through adversity. Anchored in the ethos of “service before self,” this SkillStack is a masterclass in team-centred leadership.
What You Will Learn What to expectIn this SkillStack, Jane offers a rare glimpse behind the scenes at NASA, sharing compelling stories and leadership principles that foster followership and unlock the innovation, collaboration, and high performance for which the agency is renowned. As NASA’s former Chief Human Capital Officer, Jane Datta reflects on pivotal moments—from the intensity of the war room to the challenges of digital transformation, and the lessons learned through both failure and success. Through these narratives, she unpacks the essential elements that inspire individuals to commit to a shared mission, guided by leaders they trust.
Learning ObjectivesLeadership does not exist unless others follow. Followership is not a byproduct of leadership—it is something a leader must cultivate with intention and design, not by accident.
What You Will Learn What to expectIn this SkillStack, Bob Gibbs—former Head of Mission Support at NASA—shares powerful lessons drawn from his distinguished career in the U.S. Navy and at NASA. Through compelling behind-the-scenes stories, Bob illustrates how agile leadership can sustain high-performing teams through turbulence and transformation. At NASA, a decade of continuous change fostered a culture of agility that drove innovation, elevated performance, and helped turn the impossible into reality.
Learning ObjectivesListen to Eliminate Bureaucracy: Discover the critical distinction between process and progress. Learn how active listening can help cut through unnecessary procedures and ensure your team is moving forward with purpose.
Challenge the Status Quo: Understand the comfort of certainty and the resistance that often accompanies change. Explore how one-to-one engagement, open communication, and assuming positive intent can help leaders meet individuals where they are and guide them through transformation.
Lead in the Moment: Embrace agility by taking measured risks, making decisive choices, and leading by example. Learn to respond with clarity and confidence in dynamic environments.
What You Will Learn What to expectAt NASA, leadership is not a title; it’s an action. In this SkillStack, Jane, former Chief Human Capital Officer at NASA, shares how leadership as a behaviour, not a role, has powered some of the agency’s most ambitious missions. From building the most powerful telescope on Earth to shuttle launches, innovation was driven by individuals who took initiative, removed barriers, and invited others to collaborate. This module explores how leadership emerges through action, influence, and shared purpose—regardless of formal authority.
Learning ObjectivesTo equip participants with the mindset and behaviours to lead from any seat in the organisation by:
What You Will Learn What to expectIn this session you will hear Barbara Nugent share stories, strategies and lessons learned from the world of corporate leadership.
Barbara, EQ expert and Founder, coaches executive leaders around the globe, advocating for enhanced emotional intelligence, where leaders tune in to their ability to respond to the situation at hand, rather than react.
Understanding your ability to influence great change for the better in your work environment, and indeed your personal world, striving to do better, be better and inspire better.
Learning ObjectivesThis SkillStack will challenge your thinking on:
What You Will Learn What to expectIn this lesson you’ll hear former Irish Taoiseach (Prime Minister), Bertie Ahern share stories, strategies and lessons learned from negotiating the Peace Process in Northern Ireland.
He’ll share stories of taking personal and political risks in meeting with paramilitary groups in secret, navigating contentious issues such as prisoner release programmes, lessons learned from former US President Bill Clinton and what it took to change decades long rhetoric of “Ulster says No” to “Ulster says Yes”.
He’ll share insights from key moments in negotiating the Good Friday Agreement, tactics he used to nudge sides closer during one of the most intense periods of the conflict in Northern Ireland and how it achieved enduring peace for the people across the island of Ireland.
Learning ObjectivesLife is a negotiation and we do it in all aspects of our life, every day often without realising it. Negotiation should always be seen as a collaboration, never a zero sum game and always seek a win win. In this skill stack you will learn tactical approaches, practices, strategies and techniques for collaborative negotiation and how to navigate the four C’s: Common interests, Conflicting interests, Compromise and Criteria.
What You Will Learn What to expectThe whole point of organizational life is that groups of people can see more options and make better decisions than individuals working in isolation. But that is true only insofar as the individuals are different from one another and work in an environment where that difference is seen as an asset, not an issue. So it is easy in principle, hard in reality.
In this SkillStack, Margaret will share what she has learned through researching her award-winning books, her TED talks, personal experiences as a CEO, TV Producer, Professor and advisor.
Learning ObjectivesThis SkillStack is aimed at helping managers understand the reality of diversity: where its value really lies, why it matters so much and how to achieve it. Learn the difference between lip service and action. 5 Principles:
What You Will Learn What to expectIn this lesson you’ll hear from Dr. Joanna Abeyie MBE CC, a multi-award-winning Equity, Diversity, Inclusion and Accessibility (EDIA) leader, pull from her pioneering work as a Civil Service Commissioner, a Common Councillor for the City of London, a Co-Secretariat of the Creative Diversity All Party Parliamentary Group and as former Head of Creative Diversity at the BBC.
In this Skill Stack you’ll learn how to create an inclusive environment for you and your team. You’ll learn a method to track and trace moments of EDIA in your people lifecycle and how to create agency through vulnerability.
Learning ObjectivesWhether you’re a first-time manager looking to understand what it takes to be inclusive or an experienced leader looking to create an inclusive environment, this skill stack is for you. Managers often avoid direct conversations around DEIA, afraid of saying or doing the wrong thing. Joanna will explain how to navigate this and to align intent and impact.
She’ll trace the moments where DEIA can impact most and in doing so help you reduce risk of exclusion and help create a team in inclusion and belonging.
What You Will Learn What to expectIn this SkillStack you will hear Barbara Nugent share stories, techniques and lessons on how to build trust. Barbara, EQ expert and Founder, coaches executives around the globe, advocating for deeper relationships through creating trust.
Barbara will guide you through the research and practices that help build trust, the glue to creating meaningful relationships and connection.
Learning ObjectivesIn this SkillStack you will learn:
What You Will LearnThis SkillStack you will learn how to understand and use stories to shape culture.
What to expectEvery culture tells stories. It’s how civilisations have passed on fundamental lessons and norms that have shaped diverse cultures all over the world. Storytelling is the simplest way humans have discovered to pass on values that drive behaviours and shape culture.
Steve Rawling is a former BBC TV journalist, international author and business storyteller. His Storyteller methods are used by companies all over the world including Meta, Google and Rolls Royce.
Learning ObjectivesTo get the job done we need to control “things” and understand “people”. When work models are steady there’s no story to tell, but when model’s break down stories matter. Stories exchange to get things done. Now Zoom out and you have loads of stories flying around your organisation.
Experienced experts don’t need stories as they have living memory, but new hires are hungry for stories. In this SkillStack Steve shares methods to collect and tell stories to create desired culture.
What You Will Learn What to expectBrian Halligan, Co-founder and Board Member of HubSpot, shares the transformative journey of embedding customer-centricity at the heart of one of the world’s most admired tech companies. Drawing from his tenure as CEO and Chairman, Brian recounts pivotal moments—including a humbling failure—that led to a profound cultural shift: from customer satisfaction to customer delight. With accolades from Glassdoor, MIT, EY, and Comparably, Brian is widely recognised as one of America’s top CEOs. He now serves as a Senior Partner at Sequoia Capital and a Senior Lecturer at MIT. In this SkillStack, he distils the principles that shaped HubSpot’s globally renowned culture—often summarised as “Solving for the Customer.”
Learning ObjectivesBy the end of this SkillStack, you will:
What You Will Learn What to expectElias Torres is a serial entrepreneur with a remarkable track record of founding and scaling customer-centric companies. He is now reshaping the future of customer success through his latest venture, Agency AI—a Sequoia-backed startup building agentic AI for businesses that are truly customer-obsessed. His bold ambition? To generate €1 billion in revenue with fewer than 100 employees. Elias previously co-founded Performable, which was acquired by HubSpot ahead of its IPO, and later Drift, which was sold to private equity for $1.2 billion. After exiting Drift, he was kite-surfing in Brazil when ChatGPT launched—a moment he instantly recognized as transformative. He volunteered, unpaid, to help OpenAI support its earliest users, an experience that inspired the founding of Agency AI.
In this world-class SkillStack, Elias shares hard-won insights on what it truly means to lead with the customer at the centre.
Learning ObjectivesDrawing from his experience building multiple billion-dollar software companies, Elias explores how customer obsession has shaped his entrepreneurial journey—and how those lessons are being applied at Agency AI.
A pioneer in inbound and conversational marketing, Elias scaled both Performable and Drift from their first customer to hundreds of thousands. He recounts how he landed Agency AI’s very first customer—because before you can obsess over customers, you must first earn them.
Elias also challenges conventional thinking by highlighting how small, service-driven businesses—like barbers, bakers, and mechanics—often deliver more personalised customer experiences than large enterprises. He believes big companies have much to learn from these humble masters of customer care.
What You Will Learn What to expectPeigín Crowley, founder of the global luxury spa brand Ground, is a visionary in the world of wellness and hospitality. She partners with some of the most iconic five-star properties globally—including the Four Seasons, Bulgari Hotel, Jumeirah Group, and Rosewood Group—and has crafted transformative spa experiences for renowned destinations such as Adare Manor, The Merrion Hotel, Cliff House Hotel, and Mount Juliet.
Peigín has redefined luxury spa treatments by designing innovative therapies and developing therapist training programs that elevate frontline service into a deeply personal and memorable experience. In this SkillStack, she shares the principles behind creating a five-star guest experience—principles that transcend industry and can be applied to any customer-facing role.
Learning ObjectivesA spa experience is intimate, personal, and deeply human. Peigín reveals how to translate this level of care and attention into any service environment by:
What You Will Learn What to expectBrian Halligan, Co-founder and Board Member of HubSpot, offers a behind-the-scenes look at how the company built one of the most admired workplace cultures in the world—from scrappy start-up to €30B publicly listed enterprise. During his time as CEO and Chairman, Brian helped shape a culture that has earned global recognition from Fortune, Glassdoor, and Great Places to Work, with an extraordinary 4.9/5 rating across over 55,000 employee reviews. Named EY Entrepreneur of the Year and recognised by MIT, Comparably, and Glassdoor as one of America’s top CEOs, Brian now serves as a Senior Partner at Sequoia Capital and a Senior Lecturer at MIT. In this SkillStack, he shares the foundational principles that made HubSpot’s culture not just effective, but truly worthy of remark.
Learning ObjectivesIn this SkillStack, you will:
What You Will Learn What to expectIn this SkillStack, Joe Kennedy III—American diplomat, politician, and former U.S. Special Envoy to Northern Ireland—shares powerful stories from his time in public service, both at home and abroad. A member of the storied Kennedy family, Joe brings a legacy of civil rights leadership, humanitarian service through the Peace Corps, and his role as President of Citizens’ Energy, a family-run nonprofit dedicated to social impact.
Drawing from his experience in Northern Ireland, Joe reveals how he helped bridge divides between communities long separated by history and conflict, fostering collaboration around shared goals. He explores the techniques used to overcome polarised perspectives and cultivate empathy, unity, and trust. Joe also reflects on moments of national significance, including his delivery of the Democratic response to President Trump’s 2018 State of the Union address, and how he sought to reconnect citizens during a time of deep division.
Learning ObjectivesAfter engaging with this SkillStack, you will gain:
