Communication & Interpersonal Skills
What happens between us is what matters most. Communication is about the other and how the other understands us and experiences us in our presence is ultimately what collaboration and leadership is about.
In this SkillStack we’ve charted the moments of interaction that matter most and curated memorable techniques and tips to help you become a better communicator, collaborator and leader. This SkillStack will ultimately help you create better relationships through unlocking understanding through the following modules:
Learning Objectives
We are communicating every day whether it’s with family, friends, or colleagues. It’s key to our relationships. In this SkillStack you will see that communications is as much about listening as it is about talking. Eoghan will share the tips and techniques he uses when advising political leaders, global CEO’s and elite sports professionals on enhancing their communication skills.
This SkillStack will shift your mindset from traditional feedback framework to a more conversational and engaging path to work through hard conversations. AJ will teach you the three tools for synthesizing, simplifying, and making sharing perspectives sticky.
From page to pitch! This SkillStack will teach you how to become a better and more confident presenter. It will show you how to prepare in the most effective manner. It will give you the skills and structures to perform naturally and impactfully, it will teach you how to analyse the needs of your audience and therefore be interesting, understandable and memorable. This SkillStack will teach you how to use PowerPoint and visual aid to enhance both performance and the audience’s experience.
Building strong, lasting and meaningful relationships with people is essential for anyone at any level. But you need a plan – and you need to stick to it. In this SkillStack, Sarah will teach you how to become a proactive networker, how to build relationships through empathy and listening. She’ll show you how to profile key stakeholders and put together a structured plan on how to develop relationships.
Stories are memorable, lasting, clear, understandable and essential. They are how we process information, how we remember key points, how we understand complex concepts and how we make sense of disparate points. Regardless of the communication scenario, be it classic presentations, giving inputs during meetings, pitching for business or building long term relationships, the use of stories is essential. This SkillStack will teach you how to craft and deliver compelling stories and examples. And give you the confidence to use them to be more impactful and understandable every day.
Communication Skills with Author & Communications Expert, Eoghan Tomás McDermot
What to Expect:
In this session you will hear Eoghan Tomás McDermott (Author & MD Communications Clinic) share stories, strategies and lessons learned from the world of business. Eoghan is also an Adjunct Teaching Fellow with Trinity College Dublin’s Business School, a Broadcaster and contributor to national media.
Public speaking can be many people kryptonite or a super-power. Eoghan works with people across that spectrum, advising on how to overcome that fear to nurturing some of the most accomplished presents in politics, sport and business, present on the world’s stage.
Learning Objectives:
From page to stage! This SkillStack will teach you how to become a better and more confident presenter. It will show you how to prepare in the most effective manner. It will give you the skills and structures to perform naturally and impactfully, it will teach you how to analyse the needs of your audience and therefore be interesting, understandable and memorable.
This SkillStack will teach you how to use PowerPoint and visual aids to enhance both your performance and the audience’s experience.
Key Takeaways:
1. The presentation roadmap. Make your presentation relevant, clear and memorable.
2. Structure: Learn the drafting pillars of: substance, technique and passion.
3. Content: Learn methods and techniques to win hearts and minds.
4. Slides: Distraction or aid?
5. Preparation. The devil of delivery is in the detail.
Giving & Receiving Effective Feedback with Alphabet‘s Moonshot Factory, Head of Talent, AJ Thomas
What to Expect:
In this session you can expect AJ Thomas to breakdown what she has learned about effective feedback as Global Head of Talent at Alphabet’s Moonshot Factory. She has come to learn the difference between giving and receiving feedback and sharing perspectives.
You see, she doesn’t believe in feedback – and she’ll break down exactly why with just one small pivot in thinking a new and more impactful way for getting the desired outcomes in hard conversations isn’t as hard as you might think.
Learning Objectives:
Shifting your mindset from traditional feedback framework to a more conversational and engaging path to work through hard conversations. In this SkillStack, AJ will teach you the three tools for synthesizing, simplifying, and making sharing perspectives sticky.
Key Takeaways:
In this SkillStack, you will learn how to:
- Reflect: Separate fact from feeling and the person from the feedback.
- Simplify communication: Learn how to distil complex information into clear, concise points that can be easily understood and acted upon.
- Share perspective. Language is very important here. It’ often better to ask as a question and not as a statement.
- Make perspectives sticky & actionable. After sharing perspective you, may identify a shared problem to solve
Presentation Skills with Author & Communications Expert, Eoghan Tomás McDermot
What to Expect:
In this session you will hear Eoghan Tomás McDermott (Author & MD Communications Clinic) share stories, strategies and lessons learned from the world of business. Eoghan is often called in the middle of the night by CEO’s, Cabinet Ministers and sporting personalities at moments of crisis.
He is their go-to advisor to help them navigate moment of crisis and complexity, when the stakes are high. In this SkillStack, Eoghan has distilled what he has learned over the last 20 years, as one of the most sought-after communications advisors in Ireland
Learning Objectives:
We are communicating every day whether it’s with family, friends, or colleagues. It’s key to our relationships. In this SkillStack you will see that communications is as much about listening as it is about talking. Eoghan will share the tips and techniques he uses when advising political leaders, global CEO’s and elite sports professionals on enhancing their communication skills.
Key Objectives:
1. What is good communication?
2. Learn Empathetic Communication
3. Listening skills: How to hold space to create understanding.
4. The four Ps – Predispose for Success, Prepare, Perform, Protect
5. Communicating online
6. Relationships and reputation
Relationship Building Skills
with Communications Advisor, Sarah Geraghty
What to Expect:
In this SkillStack you’ll hear leading Communications & Leadership Consultant Sarah Geraghty – share stories, techniques and lessons learned from history, business & life experiences.
Sarah is the lead trainer on The Communication Clinic’s flagship leadership programmes and provides executive coaching to leadership teams internationally.
Sarah will share stories and techniques that will help you proactively build strong relationships.
Learning Objectives:
Building strong, lasting and meaningful relationships with people is essential for anyone at any level. But you need a plan – and you need to stick to it. In this video Sarah will discuss how to become a proactive networker, how to build relationships through empathy and listening.
She’ll show people how to profile key stakeholders and put together a structured plan on how to develop relationships.
Key Takeaways:
1. Be proactive and invest in building broad, rich, diverse relationships for mutual benefit.
2. Every interaction builds or un-builds relationships.
3. How to act outside of your self-interest
4. Listening is the foundation of relationships. Learn the four fundamental rules.
Storytelling Skills with Author & Communications Expert, Eoghan Tomás McDermot
What to Expect:
In this session you will hear Eoghan Tomás McDermott (Author & MD Communications Clinic) share stories, strategies and lessons learned from the world of business. At the core of all of Eoghan’s work is guiding people to connect through stories. Stories are ingrained in us and are part of our being.
They are fundamental to how we’ve shared learning, created the cultures we know today and ultimately how we’ve evolved as a species. But delivering stories aren’t innate in us, it’s a skill that needs to be developed and honed.
In this SkillStack, Eoghan will teach you how to craft and deliver impactful stories to make others remember, believe and feel your intended message.
Learning Objectives:
Stories are memorable, lasting, clear, understandable and essential. They are how we process information, how we remember key points, how we understand complex concepts and how we make sense of disparate points.
Regardless of the communication scenario, be it classic presentations, giving inputs during meetings, pitching for business or building long term relationships, the use of stories is essential.
This SkillStack will give participants the ability to craft and deliver compelling stories and examples. And give you the confidence to use them to be more impactful and understandable every day.
Key Takeaways:
1. Why Storytelling?
2. Objective focused stories: to influence, inform, entertain
3. What makes a good story?
4. How to tell a good story.
