Building Emotional Intelligence
Emotional Intelligence is the bedrock to create understanding in ourselves and others. It’s the foundation stone of what happens between us. This is turn is key to unlocking performance through creating deeper understanding, building trust and enhancing relationships, allowing for greater collaboration and trusted leadership.
Emotional Intelligence, however, starts with understanding ourselves, our mindset and our biases. How can we improve of something we are not aware of? Understanding your ability to influence great change for the better in your work environment, and indeed your personal world, striving to do better, be better and inspire better.
Emotional agility can unlock a whole new world of progress for you and those around you.
Learning Objectives
Key to self-development , is being self-aware. In this SkillStack, Barbara will teach you how to distinguishing between internal and external awareness, how to identify the kinds of outcomes you want to achieve and where you need to put your attention at any given time. Most importantly, learning how to respond rather than react and how that helps you to build good relationships in your workplace and beyond.
Compassion and empathy are powerful ways to create deeper understanding, stronger relationships and trust. In this lesson, Barbara will define what empathy is the impact it can have on the outcomes you want. You will learn powerful techniques to develop empathy and compassion, broadening your perspective for deeper connection and understanding.
In this SkillStack you will learn practical tools to understand your lived context, how to live your values, understand the true impact of your micro aggressions, how tackle bias head-on and how to be an authentic ally. Joanna will share stories, anecdotes, examples of effective practice and how to identify and challenge your own bias while being an ally for yourself and others. It will address how to demonstrate anti behaviours to ensure that we can all thrive with dignity.
Developing a Growth Mindset first needs to be understood, as we often don’t know if it’s a skill we possess and routinely practice. In this SkillStack you will learn the difference between a growth and a fixed mindset. Barbar will help you understanding it’s impact on your work and life.
and share strategies to develop a growth mindset.
In this SkillStack you will hear Barbara Nugent share stories, techniques and lessons on how to build trust. Barbara will guide you through the research and practices that help build trust, the glue to creating meaningful relationships and connection. In this SkillStack you will learn, how to know what trust levels look like and how to diagnose trust levels through behaviours and signals. You will develop a toolkit to become more trusting and develop trustworthiness in others.
Self-Awareness & Emotional Agility with EQ & Leadership Expert, Barbara Nugent
What to Expect:
In this SkillStack you will hear Barbara Nugent share stories, strategies and lessons learned from the world of corporate leadership . Barbara, EQ expert and Founder, coaches executives around the globe, advocating for enhanced self-awareness & emotional intelligence, where you can tune in to your ability to respond to the situation at hand, rather than react.
Barbara will guide you through the science an art of becoming more self-aware, it’s impact on you and how you relate to others. Understanding your ability to influence great change for the better in your work environment, and indeed your personal world, striving to do better, be better and inspire better.
Learning Objectives:
Key to self-development as a leader or as a human being, is being self-aware. How can we improve of something we are not aware of? Understanding what self-awareness is, the benefits of being self-aware and simple steps to begin your journey into greater awareness is at the core of this session.
Distinguishing between internal and external awareness helps to identify the kinds of outcomes you want to achieve, and where you need to put your attention at any given time. Most importantly, learning how to respond rather than react and how that helps you to build good relationships in your workplace and beyond.
Key Takeaways:
1. Develop greater self-awareness. How you feel, think and act.
2. Develop greater external self-awareness. How you respond v. react. How you’re perceived.
3. Emotional literacy. Name it to tame it.
4. Emotional Understanding. Techniques to understand and hold space.
5. Emotional Agility. Choosing how to respond for good outcomes.
Power of Empathy & Compassion with EQ & Leadership Expert, Barbara Nugent
What to Expect:
In this SkillStack you will hear Barbara Nugent share stories, strategies and lessons learned from the world of corporate leadership . Barbara, EQ expert and Founder, coaches executives around the globe, advocating for enhanced emotional intelligence, where you can tune in to your ability to respond to the situation at hand, rather than react.
Understanding your ability to influence great change for the better in your work environment, and indeed your personal world, striving to do better, be better and inspire better. Compassion and empathy are powerful ways to create deeper understanding, stronger relationships and trust.
Learning Objectives:
In this SkillStack, you will learn:
- What empathy is.
- What impact it can have on the outcomes you want.
- How to develop empathy – looking through the multiple lenses.
- The shadow side of empathy and developing compassion.
Key Objectives:
1. Understand the difference between; empathy, sympathy and compassion.
2. The power of looking through multiple lenses.
3. The five levels of deep listening.
4. Techniques to question without judgement.
5. How to balance compassion with empathy.
Bias: Challenge yours & be an ally for others with award-winning DEI Leader, Dr. Joanna Abeyie, MBE
What to Expect:
In this lesson you’ll hear from Dr. Joanna Abeyie MBE CC, a multi-award-winning Equity, Diversity, Inclusion and Accessibility (EDIA) leader, pull from her pioneering work as a Civil Service Commissioner, a Common Councillor for the City of London, a Co-Secretariat of the Creative Diversity All Party Parliamentary Group and as former Head of Creative Diversity at the BBC.
Joanna’s lesson will include practical tools to understand your lived context, how to live your values, understand the true impact of your micro aggressions, how tackle bias head-on and how to be an authentic ally.
She will share stories, anecdotes, examples of effective practice and how to identify and challenge your own bias while being an ally for yourself and others.
Learning Objectives:
Businesses are only as good as their people, and whether you are at the beginning of your career, experienced or a senior leader, inclusion, equity, accessibility, and diversity is your responsibility.
We are all accountable for ensuring psychological safety for our people to create an environment where all are treated with respect. In this skill stack, you will learn what EDIA means for you and your organisation.
How to live your EDIA values day-to-day, and how to lead inclusively through your actions and ensure equity for all top-down and bottom – up. We will address how to demonstrate anti behaviours to ensure the best talent can thrive with dignity.
Key Takeaways:
1. Understand the origin and impact micro and macro aggression
2. Anti-behaviours. How to spot them and what to do
3. Emotional maturity and intelligence
4. Allyship: What it means, how to express it for impact.
Developing a Growth Mindset with EQ & Leadership Expert, Barbara Nugent
What to Expect:
In this SkillStack you will hear Emotional Intelligence Expert, Barbara Nugent share stories, techniques and methods to develop a Growth Mindset. Developing a Growth Mindset first needs to be understood, as we often don’t know if it’s a skill we possess and routinely practice.
Understanding your ability to influence great change for the better in your work environment, and indeed your personal world, striving to do better, be better and inspire better. A Growth Mindset can unlock a whole new world of progress for you and those around you.
Learning Objectives:
This SkillStack will help you unlock progress through:
- Understanding the difference between a growth and a fixed mindset.
- Understanding it’s impact on your work and life.
- Learning specific strategies to develop a growth mindset.
Key Objectives:
1. Understand the relationship between a Growth Mindset and language.
2. Reward the process and not the win.
3. The eight steps in developing a Growth Mindset.
Building Trust with EQ & Leadership Expert, Barbara Nugent
What to Expect:
In this SkillStack you will hear Barbara Nugent share stories, techniques and lessons on how to build trust. Barbara, EQ expert and Founder, coaches executives around the globe, advocating for deeper relationships through creating trust.
Barbara will guide you through the research and practices that help build trust, the glue to creating meaningful relationships and connection.
Learning Objectives:
In this SkillStack you will learn:
- What is trust and why does it matters.
- It takes two to trust: Both to be Trusting from Trustworthy
- How to know what trust levels look like and how to diagnose trust levels through behaviours and signals.
Key Takeaways:
1. The benefits of trust on performance.
2. What it is and how it’s different to psychological safety.
3. A method to identify trust levels within a team.
4. The eight pillars to building trust through being trusting and trustworthy.
